Incident Management for Engineering Teams

Core Modules

Everything you need for production incident management

crisis_alert

incident.track()

Declare, triage, and resolve with auto-generated timelines and severity routing.

→ Auto-timeline generation

→ Severity classification

→ Status workflows

support_agent

oncall.schedule()

Fair rotations, timezone-aware scheduling, and intelligent escalation policies.

→ Multi-timezone support

→ Override & swap shifts

→ Load balancing

manage_history

postmortem.analyze()

Structured templates, AI summaries, and action tracking for continuous improvement.

→ Template library

→ AI-assisted summaries

→ Action item tracking

notifications_active

alerts.route()

Intelligent routing, digest channels, and threshold tuning to reduce alert fatigue.

→ Smart routing

→ Digest mode

→ Noise reduction

> integrations.list()

Plug into your existing stack — no custom
scripts needed

support_agent

On-Call Integration

Seamlessly connect incidents with your on-call schedules and rotation layers.

Schedule Rotation Override

monitoring

Monitoring & APM

Automatically create incidents from your monitoring alerts.

Datadog NewRelic Prometheus

chat

Communication

Get notified and collaborate where your team already works.

Slack Email In-App

integration-info.txt

✓ API-first design for custom integrations

✓ Webhook support for real-time events

✓ New integrations coming soon

→ Need a custom integration? Explore our API

> api.examples()

RESTful API with comprehensive documentation

create-incident.js

                            
                            // Create an incident via API
                        
                            const response = await fetch('https://api.sizemotion.com/v1/incidents', {
                        
                              method: 'POST',
                        
                              headers: {
                        
                                'Authorization': `Bearer ${apiKey}`,
                        
                                'Content-Type': 'application/json'
                        
                              },
                        
                              body: JSON.stringify({
                        
                                title: "Elevated API latency",
                        
                                severity: 1,
                        
                                status: "open",
                        
                                affected_services: ["api", "checkout"]
                        
                              })
                        
                            });
                        
                            // ✓ 201 Created - Incident #1234 created successfully

code REST API webhook Webhooks description OpenAPI

View API Docs

> migration.support()

Switching from another tool?
We'll help you migrate smoothly

swap_horiz

API Compatibility

Drop-in replacement for PagerDuty and Opsgenie with minimum changes and effort.

webhook

Webhook API

Create incidents automatically from monitoring tools like Datadog, Prometheus, and more.

compare_arrows

Parallel Running

Run both systems simultaneously during your transition period for zero downtime.

✓ Compatible with: PagerDuty API v2 · Opsgenie Alert API · Custom Webhooks

> features.explore()

timeline Incident Timeline

Track Every Moment

Automatic timeline generation captures every action, status change, and communication. Perfect for post-mortems and compliance requirements.

check_circle Auto-captured events
check_circle Manual annotations and context
check_circle Export to post-mortem templates

timeline

support_agent

schedule On-Call Schedules

Fair & Flexible Rotations

Create rotation schedules that respect time zones, handle handoffs smoothly, and reduce burnout with intelligent load balancing.

check_circle Multi-timezone support
check_circle Override and swap shifts
check_circle Escalation policies

insights Learning & Analysis

Turn Chaos Into Learning

Structured post-mortems with AI-assisted summaries help you identify patterns, track follow-ups, and prevent repeat incidents.

check_circle Pre-built post-mortem templates
check_circle AI-generated summaries and insights
check_circle Action item tracking

manage_history

phone_iphone MOBILE.APP

Manage Incidents On-the-Go

Stay connected and respond to incidents from anywhere with our native mobile experience

Light Dark

notifications_active

Real-time Alerts

Get notified instantly about critical incidents

offline_bolt

Offline Mode

Continue working even without connectivity

touch_app

One-Tap Actions

Acknowledge and update incidents quickly

Ready to Improve Your Incident Response?

Join engineering teams who trust Sizemotion to manage incidents, on-call schedules, and post-mortems.

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